Coordinator-IT License Mgmt

Positions in this job profile plan, organize, coordinate, evaluate and participate in IT license agreements for the university; plan and monitor performance against program goals and objectives and ensure program results; interact with internal and external program or project stakeholders to build program support.

The distinguishing characteristic of the Coordinator-IT License Mgmt is the management and negotiation of IT license agreements for the university. Positions provide consulting services to departments in licensing and related technical needs, including facilitating discussions between technical and non-technical users; negotiating with campus decision-makers; making final decision regarding purchases and awareness of legal implications of software installation/distribution.

1. Assesses current & future needs of and expected use for software applications; prepares cost/benefit analyses and action plans for licensing agreements. 2. Negotiates and/or manages purchase of software licenses; evaluates product and licensing options and liaises funding and software distribution methods with schools, colleges, and departments. 3. Establishes and maintains internal and external relationships to act as OSU liaison with application and software vendors and oversee server-based distribution of licensed products for University. 4. Ensures compliance with software licensing counts and use/distribution restrictions. 5. Coordinates the software orders, invoice processing and generates reports to ensure proper allocation, costs and income. 6. Gathers software licensing metrics, and prepares software licensing reports to inform leadership decisions regarding IT software licensing across the university.

Problems are highly varied, complex and often non-recurring; require novel and creative approaches to resolution. New concepts and approaches may have to be developed. Decisions have significant, broad implications for the management and operations of a division/entire organization; the job contributes to decisions on the overall strategy and direction of the entire organization. Decisions impact: • Functions Across the University • Department • Direct team • Vendors/Suppliers/Contractors • Students • Other External Agencies and Institutions

Results are defined by senior management, division/college and university mission, vision and strategies; existing practices are used as guidelines to determine specific work methods. Carries out work activities independently; supervisor/manager is available to resolve problems.

Collaborates and interacts within the Dept/Unit, University Wide, and Externally to: • Resolve conflict, negotiate or collaborate on major projects. • Develop and maintain relationships with key contacts to enhance workflow and work quality Collaborates and interacts within the Dept/Unit and University Wide to: • Exchange detailed information or resolve varied problems. • Identify needs/concerns of others, determine potential solutions, resolve or redirect appropriately. • Handle sensitive issues and facilitate collaboration at the highest level. Collaborates and interacts within Dept/Unit to: • Access and/or work with sensitive and/or confidential information. • Exchange routine, factual information and/or answer routine questions • Persuade, gain cooperation and acceptance of ideas or collaborate on significant projects.

Bachelor’s degree in Computer Science or related field. Experience managing enterprise software licenses. Experience engaging with vendors, negotiating pricing, and contracts.

The above statements are intended to indicate the general nature and level of work performed by positions within this job profile. They are not designed to contain or be interpreted as an exhaustive list of all duties, responsibilities, skills, and qualifications required of all employees within positions covered by this job profile.