Contact Shell Cards
Have a question related to Shell Cards in the U.S.? Find application or bill-payment information for your Shell-branded credit card, order a Shell gift card, or contact a representative about becoming a franchisee.
Shell Card
- Customer service for existing card members: 800-331-3703 TTY: Use 711 or other Relay Service
- To apply: 1-877-MY-SHELL (1-877-697-4355) or click here the Shell | Fuel Rewards® Credit Cards
- For online account management and bill payment: shell.accountonline.com
- Shell Credit Card Processing: For mailing payment: PO Box 9001011 Louisville Kentucky 40290-1011
Shell MasterCard Credit Card
- Customer service for existing card members: 866-743-5562 TTY: Use 711 or other Relay Service
- To apply: 1-877-MY-SHELL (1-877-697-4355) or click here the Shell | Fuel Rewards® Credit Cards
- For online account management and bill payment: shell.accountonline.com
- Shell Credit Card Processing: For mailing payment: PO Box 9001011 Louisville Kentucky 40290-1011
NEW! Shell S Pay – Checking Made Simple
- To enroll go to the Shell app
- For questions call 855-767-8555
- Click here for further details on S Pay
NEW! U.S. Fleet Credit Cards
- Or Call: #1-844-802-6643
- To apply online: www.shell.us/fleetsolutions
- Fax number for applications: 1-800-374-4568
- Call #1-888-260-0886 to apply over phone
Shell Gift Cards
For orders and information: 800-300-8113, or visit the Shell USA Cards page
Shell $aver Card(sm)
- All inquiries for existing card members: 1-877-278-0083
